Grahakjago (S.K.Virmani)©

An appeal to Indian Railways to withdraw deduction of cancellation fee from wait listed tickets! Cancellation fee from wait listed passengers As per Railway Rules for refund of wait listed tickets which could not be confirmed till preparation of chart:    1. Ticket need to be presented for cancellation half an hour before scheduled departure of train   2. An amount of Rs. 60/- shall be deducted towards clerkage charges which prior to 12.11.2015 was Rs. 30/- Both these rules seem to be anti-consumer. First of all when it is wait listed, why half an hour prior to the departure of train should be stipulated. In case of hard copy of ticket the intending person looks to be penalized as the confirmation or otherwise is known at the time of preparation of chart which in most of the cases is 2-3 hours prior to scheduled departure of train and the person had to rush for its refund and then if the intended person reaches in time, another amount of Rs. 60/- gets d...

An article titled " Director General of Civil Aviation (DGCA) need to intervene and frame out policy on cancellation fee chargeable by the Airlines and to withdraw the practice of charging for preferential seat allocation"  was published in this blog on 13/03/2018. The link to the article is http://skvirmani-jagograhak.blogspot.in/2018/03/director-general-of-civil-aviation-dgca.html Subsequent to the article, the same was posted to DGCA. A petition has also been created titled "Airlines must charge only 20 pct of ticket value as cancellation charges ". It is felt that we jointly have to raise our voice so that Govt. of India is compelled to intervene and frame a policy to restrict the cancellation fee not more than 20% of the air fare. The link to the petition is: http://bit.ly/rationalise-airticketcancellationcharges The citizens may like to contribute to the social justice as the issue is of public interest. The link can also be shared on vari...

Director General of Civil Aviation (DGCA) need to intervene and frame out policy on cancellation fee chargeable by the Airlines and to withdraw the practice of charging for preferential seat allocation                           Recently a ticket booked for Delhi- Ahmedabad-Delhi on 2 nd February 2018 for scheduled Departure on 25 th February 2018 and scheduled return journey on 28 th February 2018 was required to be cancelled on 22 nd February 2018. Surprisingly, the amount of refund by the intended passenger as received was merely Rs. 493/- out of the paid amount of Rs. 6,243/- deducting an amount of Rs. 5,750/-   supposedly to be the cancellation fee.                       Total amount paid:    Rs. 6,243        ...

AIRLINES PASSENGERS 1.    The airlines have arrangement of booking tickets though their own web-site as well as that of their travel agencies. Compare the net cost of the tickets through various sites of travel agencies and before final booking just check the total cost of the ticket directly at the web-site of Airline.   Look into if any special discounts are being offered. 2.          Carry your ID card with the e-ticket as the same would be required for identification purposes. 3.          Do not carry any item not allowed in the cabin baggage. 4.        Please read carefully refund policies in case of cancelation / rescheduling of tickets.   Read the weight, sizes of the baggage permissible to be carried as check in baggage and cabin baggage. Airlines are charging extra for the excess baggage. 5.        Co-operate wit...