Grahakjago (S.K.Virmani)©

Flipkart Internet Private Ltd. started its operation in India as e-commerce market place in October, 2007 and as per information available on its website has 80 million products across 80+ categories. It further states having 100 million registered users, 8 million shipments per month, 100 thousands sellers and 21 state-of-the-art warehouses. Despite such an infrastructure as claimed by the company, the consumer complaints specially during Corona Pandemic have been suggesting that the company has been adapting to unethical business practices. Some of the facts as revealed in the analysis are shocking indicating misappropriation of consumer's money and the question arises as whether it is a financial scam? One can find several complaints/feedback/ adverse comments about unethical business practices of M/s. Flipkart in social media like Twitter, Facebook etc. Initially three cases were picked up for study and one thing has been commonly observed in all the three cases is that Fli...

whether the charges for SMS alert fee being deducted by Punjab National Bank are ethical?             This blog had earlier published following articles on SMS alert fee being charged by banks specially State Bank of India (SBI) to draw the attention of the Bank, Regulator namely Reserve Bank of India  (RBI) and Ministry of Finance. The links to the articles are given below for an easy access.  1. Do the charges for SMS services being charged by State Bank of India  are ethical ?      http://skvirmani-jagograhak.blogspot.com/2014/04/do-charges-for-sms-services-being.html 2. Unethical business revenue by banks on account of charging SMS Alert Services      http://skvirmani-jagograhak.blogspot.com/2014/08/unethical-business-revenue-by-banks-on.html 3. Need for intervention of Reserve Bank of India to put a stop on the unfair business practices of the Commercial Banks on a/c of SMS Aler...

  Weather your bank is refusing to accept Scribbled Notes ? If we believe social media reports, there seems to be a news that Banks are refusing to accept the scribbled notes. While there is a policy of the Govt. about "Clean Note Policy", However, the banks cannot refuse to accept the scribbled notes, the Banking Regulator Reserve Bank of India (RBI) says so. As usual with every "right" there is a "responsibility" associated. It is our responsibility that we should not write anything on the bank notes and keep the bank notes safely. Reserve Bank of India vide its notification No. ID.(Res.). No. 4530/04.00.001/2016-17 dated April 25,2017 has clarified that scribbled/coloured/faded bank notes are to be accepted from members of general public by all banks and the same may be treated as soiled notes. The said notification is reproduced below: Next time when you face any refusal from the banks in acceptance of the scribbled/coloured/faded bank notes...

I have already brought out an article quoting copy of the complaint sent to Reserve Bank of India to intervene in the matter of unfair banking practices by the commercial Banks in India on account of SMS alert charges. The title of the article posted on the blog on 07/10/2015 is: Need for intervention of Reserve Bank of India to put a stop on the unfair business practices of the Commercial Banks on a/c of SMS Alert Fee amounting to estimated Rs. 5,000 crores in a year I have been raising the matter through use of RTI Act also. Two series of RTI applications, CPO responses, First Appeal to First Appellate Authorities of SBI is brought out on my another blog. The link to the two articles is given below: 1 . http://skvirmani-rtijago.blogspot.in/2015/10/is-state-bank-of-india-adapting-unfair.html Is State Bank of India adapting unfair trade practices- RTI reveals more than 300 crores being earned unethically from consumers  2. http://skvirmani-rtijago.blogspot.in/2015/1...

Volvo Cars have come out with an advertisement in The Times of India dtd. 04/12/2014 with following terms which are subject matter of this blog. The main attraction of the title of the advertisement is "100% Luxury. 0% Interest rate." 1. Interest Free Loan for First two years 2. Insurance Free                                                                                                      Times of India dtd. 04/12/2014 The author of the blog has been raising up the issues with Ad...

Do the charges for SMS services being charged by State Bank of India are ethical ? To keep pace with the technology for safe banking, SMS alerts are issued as and when any banking transaction (credit/debit) take place. However such charges need to be levied not as a scope of generating revenue to their business. As a normal telecom users, the charges for SMS usage is Rs. 1.00 per SMS. However, the bulk SMSes cost something around Rs. 0.05 per SMS. Some of the banks even do not charge any money from their customers as it is a win-win situation for both i.e Banks as service providers and the customers on the other hand. Service Providers are benefitted as their liability also get reduced due to safe banking and the customer also get benefitted as he is immediately informed if some fraudlent transaction take place.     However a glaring example has come where the customer has carried out two transactions in one year namely one transaction of crediting online transf...