Why Airlines should complicate refund procedure for excess ADF
Why Airlines should feel hesitant in refunding the excess ADF?? As you may be knowing that Airports Economic Regulatory Authority (AERA) have reduced ADF w.e.f 1st January 2013 for the passengers embarking from Delhi Airports (DIAL). The ADF for domestic passengers has been reduced from Rs. 200/- to Rs. 100/- whereas for the international passengers it has been reduced from Rs. 1300/- to Rs. 600/-. The passengers who have booked their tickets prior to 31st December 2012 are entitled to a refund of Rs. 100/- and Rs. 700/- for domestic and international flights respectively. Times of India in their news published on 20th January 2013 that Airlines are delaying the refund of Excess amount charged under "Development fee" due to reduction in fee w.e.f 01/01/2013. The reason cited is inadequate staff deployed by Airlines. I have failed to understand as to why the refund should be delayed on a/c of shortage in staff. First of all most of the tickets are booked electronic...