Responsibilities and Entitlement of Service Norms for PNG Consumers
Responsibilities and Entitlement of Service Norms for PNG Consumers Getting new domestic connection 1. The PNG supplier shall prominently display at its office and also on its website or through newspaper advertisement, the procedure for applying for a new domestic connection, the application format, amount of refundable security deposits and list of documents required to be submitted along with application with a facility for online submission and acceptance. 2. Domestic PNG customers can download the application form for new connection from the website of the entity. 3. Application shall be made by the lawful owner of the premises and in case of tenant; it shall be accompanied by a no-objection certificate from lawful owner. 4. The entity may take an interest – free refundable security deposit from domestic PNG customer towards security of the equipment and facilities including the labour cost of installation towards last mile connectivity i.e. between the riser isol