Director General of Civil Aviation (DGCA) must regulate cancellation fee/ rescheduling fee,preferential seat allocation fee being charged by Airlines
Director General of Civil Aviation (DGCA) need to intervene and frame out policy on cancellation fee chargeable by the Airlines and to withdraw the practice of charging for preferential seat allocation Recently a ticket booked for Delhi- Ahmedabad-Delhi on 2 nd February 2018 for scheduled Departure on 25 th February 2018 and scheduled return journey on 28 th February 2018 was required to be cancelled on 22 nd February 2018. Surprisingly, the amount of refund by the intended passenger as received was merely Rs. 493/- out of the paid amount of Rs. 6,243/- deducting an amount of Rs. 5,750/- supposedly to be the cancellation fee. Total amount paid: Rs. 6,243 ...