Grahakjago (S.K.Virmani)©

Do you face any issue with Banks or the Merchants charging any additional fee as transaction fee for transacting through debit cards ?  Reserve Bank of India (RBI) has issued order against Pernicious practices of select banks deterring customer protection and accounting integrity vide their order No. RBI/2013-14/292 DBS.CO.PPD No. 3578/ 11.01.005/2013-14 dtd. 17th September 2013 . The plain reading of the above referred order suggest that the Banks or any Merchant cannot charge any additional amount towards transaction fee for making payment through usage of debit cards. The relevant portion of the order is reproduced for ready reference of the readers so that they are able to raise their voice against unethical business practices of those banks and the merchants who are charging any transaction fee. "4. Levying fees on debit card transactions by merchants - There are instances where merchant establishments levy fee as a percentage of the transaction vale as charges on c...

CIC directed TRAI to evolve clear and categorical guidelines on auto renewal of VAS in next three months. Telecom Subscribers have been facing problems with activation of value added services (VAS) without seeking explicit consent of the subscribers. Activation of value added services without seeking explicit consent of the subscribers. Activation of any value added service (VAS) without seeking explicit consent is against the subscribers and is prohibited by TRAI regulations. To add to the problems of subscribes, the companies are putting these value added services on “Auto-Renewal Mode”. The subscribers are compelled to get them de-activated in case the subscribes are not interested in such VAS. This is against the principle of ethical business practices and TRAI is not showing its inclination to step in to put a stop on such unethical business practices. Mr. S.K. Virmani had taken up the issue with TRAI under RTI Act 2005. Not getting proper information from TRAI...