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Showing posts with the label Ombudsman

When buying Health Insurance Policies!!

Are you planning to buy Health Insurance Policies?     Health insurance sector has witnessed steep growth during the past few years in India. This has largely been contributed by the fact that people now understand the importance of health care and health insurance as medical treatment has gone expensive over the years. Another factor leading to growth of this factor is increase in disposable income of the people. The main aim of health insurance industry is not to sell and market health insurance policies but also provide timely and efficient claims during their requirement. Health insurance policy holders often complain about claims being denied by insurance company on perky grounds.   To a great extent, if the insured take care of certain points before buying any insurance policy can prevent the complaints to arise during the process of claim. With this view, the following points may be considered and taken care of at the time of buying the ...

Are you still getting disturbed from Telemarketers despite strong regulations by TRAI- Why so?

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The proactive approach of TRAI has ensured the growth of telecom industry is India. The estimated total population of telecom subscribers as of now is somewhere around 100 crores indicating tele-density as 80. While TRAI has ensured growth of telecom industry, it could not look into the system of complaint handling for the problems being faced by telecom subscribers. The industry is still lacking with a redressal system outside the company. The subscribers are at the mercy of the company to get solution to their problem. While all other sectors of important service industry like Banking, Electricity, Insurance has a system of approach to Ombudsman in case the consumer fails to get redressal from his service provider, the Telecom Industry has not been provided with a system of Ombudsman. Why that too for 100 crores customers? Even in a service industry where the system of Ombudsman do exist and the Ombudsman if unable to provide relief to the customer as per his satisfaction, custo...