Have you ever been denied to board the flight despite confirmed booking?
Denied boarding despite confirmed ticket entitles compensation not only for the monetary loss or injury suffered by the complainant but also for injustice suffered by the consumer District Consumer Disputes Redressal Forum-I, UT Chandigarh (for short the ‘District Forum’) in complaint case No. 603 of 2010 of Lata Sikri vs. Kingfisher Airlines for deficiency in service on the part of the petitioner-Airlines in not issuing the boarding pass to her on a Delhi-Hyderabad flight for which the complainant held confirmed / OK ticket partly allowed the complaint of the complainant with the following directions: “ From the above detailed analysis of the entire case, we are of the considered opinion that the complaint must succeed. So, we accept the complaint and decide the same in favour of the complainant and against the Ops. The Ops are directed to issue a complementary return ticket to the complainant (as agreed), on any domestic flig...