Complaint on alleged Deceptive Trade Practices of BSES Rajdhani Power Ltd.
Complaint on alleged Deceptive Trade Practices of BSES Rajdhani Power Ltd. An article titled "Whether Electricity DISCOMs in Delhi adapting to Unethical Business Practices?" was posted on this blog on 15th July 2016. A consumer has reported about the unethical business practices of BSES Rajdhani Power Ltd. (BRPL) resulting into financial loss due to excess billing amounting to Rs. 965/-. He was advised to raise the complaint before the company i.e BRPL. However, the consumer did not get any response. However, the DISCOM reported their version against a tweet duly tagged to BSES. The response received from the DISCOM was analysed and found that the DISCOM is violating the regulations of Delhi Electricity Regulatory Commission (DERC) on billing and since the bills are raised through the software, it is expected that all the consumers are being issued bills in violation of regulations of DERC. All the affected consumers irrespective of the amount (whether it is Rs....