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Surveyor’s Report on the assessment of loss is not the final and deduction on account of Excess Clause is not valid if the policy holder has not been supplied policy terms and conditions.

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Surveyor’s Report on the assessment of loss is not the final and deduction on account of Excess Clause is not valid if the policy holder has not been supplied policy terms and conditions.   National Consumer Disputes Redressal Commission in the judgement passed in a case of Uni Ply Industries vs. New India Assurance Co. Ltd. on 16 th July 2013 upheld the findings of State Commission. The Insurance Company had filed the revision petition No. 342 of 2013 (a gainst the concurrent finding of both the District Consumer Forum and State Commission holding the insurance company liable for deficiency in service in terms of the impugned order passed on 10.10.2012 by the State Consumer Disputes Redressal Commission, Haryana, Panchkula in FA No.441/2008.  By its order, the State Commission dismissed the appeal of the petitioner Co. and upheld the order dated 3.1.2008 passed by the District Forum, Yamuna Nagar in consumer complaint No...

The procedure for making an Insurance Claim

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The procedure for making an Insurance Claim   As per IRDA regulations, all the policy documents issued by the Insurance Companies are required to contain the detailed procedure and documentation required in making the claim. The following procedure in general is required to be followed: Life Insurance Policy I.   Death Claim 1.   Claim intimation may be sent to the insurance company as soon as possible on death of the insured person. This could be done by the assignee of nominee under the policy or by any close relative or the agent who handle the policy. 2.   The claim intimation should contain information like the date, place and cause of death. The insurance agent has the duty to help the life assured’s family / assignee to deal with the insurance company to comply with the formalities for a claim. 3.   The insurance company will respond to this intimation and will ask for the following documents: · ...