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Showing posts with the label grievance

When buying Health Insurance Policies!!

Are you planning to buy Health Insurance Policies?     Health insurance sector has witnessed steep growth during the past few years in India. This has largely been contributed by the fact that people now understand the importance of health care and health insurance as medical treatment has gone expensive over the years. Another factor leading to growth of this factor is increase in disposable income of the people. The main aim of health insurance industry is not to sell and market health insurance policies but also provide timely and efficient claims during their requirement. Health insurance policy holders often complain about claims being denied by insurance company on perky grounds.   To a great extent, if the insured take care of certain points before buying any insurance policy can prevent the complaints to arise during the process of claim. With this view, the following points may be considered and taken care of at the time of buying the ...

Is it adviseable to buy products whose manufacturer consider details of their customer care as confidential?

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Is it adviseable to buy products whose manufacturer/trader consider details of their customer care as confidential? "We had contacted the Olympus Imaging India for their Cameras at 022-61420400 to  know details of customer care contact like Customer care number, name and address of the  h ead of the customer care for advise to consumers in case they feel any problem with the produ ct . The person had refused to provide the details on the pretext that such information  is highly confidential and surprisingly said he is speaking from London. I have never heard any person who has been contacted te lephonically in Mumbai can physically talk from London.       Another revealing fact is that if the company treats the customer care contact details confidential why should any person buy their product. What would be the treatment to the customer post sales if he faces any problem with the product and how he would get redressal to his complaint. ...