Value Added Services by Telecom Services Providers- Is it failure of regulations or Is there any hidden agenda?
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Value Added Services (VAS) – Unethical Trade Practices of activation and renewal without seeking subscriber’s consent - Is it not the Anti-consumer Practices by the Telecom Service Providers? The Telecom Industry has grown over a period. With growth of telecom industry, the problem being faced by the subscribers also have increased with newer and newer problems. The total number of mobile subscribers is estimated to be about 90 crores. More than 96% of the mobile subscribers are in the category of prepaid connection. More than 70% of the subscribers belong to under privileged class of society. One of the unethical practices being followed by the telecom service provider is the activation of certain Value Added Services (chargeable) without seeking the subscribers consent. As per TRAI Regulations, the Telecom Service Providers are prohibited from activation of any Value Added Services (VAS) which is on a ...