Grahakjago (S.K.Virmani)©

Several posts have been written on this blog from 2014 onwards about unfair business practices of the retailers like Home Saaz, Lifestyle, Pantaloons, Shoppers Stop and others on charging of taxes on discounted sales prices. Some of the retailers have even been prosecuted but despite prosecution continue to carry out unfair business.  Recently on a complaint against Home Saaz about adoption of the similar practices, the Home Saaz was challaned for the same. In a recent judgment on 06/02/2018, The Hon'able District Consumer Forum, Ludhiana in a complaint number No. 741 of 11.10.2017 of Mr. Brij Mohan, Chandigarh vs. The Mandhana Retail Ventures Limited, Being Human-Silver Arc. Gr.Floor, Store No.10, Gurdev Nagar, Near Arti Chowk, Firoz Road, Ludhiana-141001 has termed such practices as unfair trade practices and have imposed a cost of Rs. 4,000/- to be paid by the company to the consumer. A full judgement of the same is quoted below which can be used by the consumers who are...

Dishonor of cheque inspite of sufficient fund amounts to deficiency in service. No insurer shall assume any risk in respect of insurance business until and unless the premium is received by the insurer. In a Case No. 14/07 of Joginder Singh Vs. Vijaya Bank and ICICI Lombard General Insurance Co. Ltd ., Consumer Disputes Redressal Forum-II, Delhi directed Vijaya Bank to pay to the complainant a sum of Rs.54,288/- which was p aid by the complainant for the repair of his vehicle due to damage in an accident for the deficiency of service on the part of the Bank. Besides Bank shall also pay a sum of Rs.20, 000/- as compensation for causing him mental pain and agony. Complainant insured his vehicle with the ICICI Lombard on making a premium amount of Rs.26, 346/-. After complainant’s said vehicle met with an accident, a claim was lodged with Insurance Company for Rs.54, 288/- which was repudiated. Complainant came to know that the insurance company could not m...

Attention: users of Micromax Mobile/Smart phoen who are suffering due to poor warranty service of Micromax Dear Readers I have brought out the facts of poor after sales services being offered by Micromax in my previous blog of 07/12/2012 . I am finding many users of Micromax complaining on facebook. I am bringing out an award passed by Tripura State Commission to compensate customer who was made to suffer due to their poor warranty services. The service problems being brought out by the customer in the State Commission is similar to the sufferings of other customers of Micromax mobile. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, TRIPURA   Appeal Case No.F.A-32/2011 Sri Anupam Paul, Son of Sri Alok Baran Paul, Resident of T.G.Road, Krishnanagar, Agartala, P.O-Head Post Office Agartala, P.S-West Agartala, District-West Tripura.                      ...