Grahakjago (S.K.Virmani)©

Why Indian Railways considering charging of insurance premium from passengers? It seems Indian Railways is considering introduction of a nominal fee for covering the risks against accidents and luggage. If we look at the past statistics, most of the accidents and stealing of luggage of passengers is due to the inefficiency of the railways. To an estimate, more than 80% of the accidents are occuring because of human failure. Similar is the view about luggage being stolen. The railways need to ensure that the travel by unathorised passengers (main cause of the stealing of luggage) do not travel in the reserved coaches. TTE has been failing in their duties to check on such lapses, the prominent being from the angle of corruption. Number of supporters of the present Government are making grounds for charging of nominal fee of Rs. 2/- per passenger as insurance premium to cover for such risks. Now the question comes as to why the passenger be made to pay for insurance premium. I...

Surveyor’s Report on the assessment of loss is not the final and deduction on account of Excess Clause is not valid if the policy holder has not been supplied policy terms and conditions.   National Consumer Disputes Redressal Commission in the judgement passed in a case of Uni Ply Industries vs. New India Assurance Co. Ltd. on 16 th July 2013 upheld the findings of State Commission. The Insurance Company had filed the revision petition No. 342 of 2013 (a gainst the concurrent finding of both the District Consumer Forum and State Commission holding the insurance company liable for deficiency in service in terms of the impugned order passed on 10.10.2012 by the State Consumer Disputes Redressal Commission, Haryana, Panchkula in FA No.441/2008.  By its order, the State Commission dismissed the appeal of the petitioner Co. and upheld the order dated 3.1.2008 passed by the District Forum, Yamuna Nagar in consumer complaint No...

Dishonor of cheque inspite of sufficient fund amounts to deficiency in service. No insurer shall assume any risk in respect of insurance business until and unless the premium is received by the insurer. In a Case No. 14/07 of Joginder Singh Vs. Vijaya Bank and ICICI Lombard General Insurance Co. Ltd ., Consumer Disputes Redressal Forum-II, Delhi directed Vijaya Bank to pay to the complainant a sum of Rs.54,288/- which was p aid by the complainant for the repair of his vehicle due to damage in an accident for the deficiency of service on the part of the Bank. Besides Bank shall also pay a sum of Rs.20, 000/- as compensation for causing him mental pain and agony. Complainant insured his vehicle with the ICICI Lombard on making a premium amount of Rs.26, 346/-. After complainant’s said vehicle met with an accident, a claim was lodged with Insurance Company for Rs.54, 288/- which was repudiated. Complainant came to know that the insurance company could not m...