Grahakjago (S.K.Virmani)©

Unfair Business Practices (UBP) of Hotels and Restaurant industry by charging service charges compulsorily      The visitors to this blog may refer to the following articles published in this blog wherein it was brought out as to how the hotels and restaurants are adapting to the unfair business practices of charging service charge/ tip compulsorily. The link of some of these articles were sent to the concerned departments as well as Hotel and National Restaurant Association of India. In fact when the author of the post took up his issue with the restaurant, the amount of service charge in compulsion was refunded back by the restaurant through cheque. 1. 13th December 2012:  जब रेस्टोरेन्ट वाला सर्विस चार्ज बिल में लगाता है तो फिर आप टिप क्यों दें ।   http://skvirmani-jagograhak.blogspot.in/2012/12/blog-post.html  2 . 21st April 2015:   Are Restaurant and Hotels adapting to unfair business practices?   http://skvirmani-jagograh...

Weather Department of Consumer Affairs is serious enough to address the unethical business practices  of charging service charges and VAT by Restaurants and Hotels Industry?  I have written an article titled "Are Restaurants and Hotels adapting to unfair business practices?" on this blog on 21st April 2015, the link of which is http://skvirmani-jagograhak.blogspot.in/2015/04/are-restaurant-and-hotels-adapting-to.html The said article stated importance of making service charges being charged by Restaurants in the form of tip need to be made optional and let it be left to the option of the diners whether to pay it or not to pay. Department of Consumer Affairs, Govt. of India has recently issued a press release No.  156064 which appeared in newspapers on 2nd January 2017. A copy of the press release is copied here for ready reference. Department of Consumer Affairs have advised Restaurants and Hotel Industry to make service charge as optional and to waive off t...