Grahakjago (S.K.Virmani)©

An article titled "Do the charges for SMS services being charged by State Bank of India are ethical?" was written on the blog on 5th April 2014. A copy of the article was mailed to State Bank of India. However, the amount got refunded. Such unethical charging for SMS Alert Services is not only by the SBI but almost all banks with exception of UCO Bank resorting to. While most of the banks are charging Rs. 15/- per qtr., UCO bank is just charging Rs. 0.12 per SMS for transactions. All the consumers are facing the same problem and even the consumers may not be aware of such money being deducted from their account.  It is understood that the matter was taken up by  Department of Consumer Affairs  with Department of Financial Services of Ministry of Finance. The view points were concurred by the Ministry of Finance. It is learnt that Ministry of Finance has also directed all the Banks and RBI and IBA to ensure that RBI's directives are implemented immediately and furthe...

I have brought two articles on the subject of misleading advertisement by EMI Free car Pvt. Ltd as:                                                                                        Misleading Advertisement by EMI Free Car Ltd   1.    Points that need to be taken care of while dealing with www.emifreecar.com http://jagograhak.blogspot.in/2014/05/points-that-need-to-be-taken-care-of.html 2.  EMI Free Car Pvt. Ltd. has not got any permission to display advertisement on the cars/ vehicles- Revealed under RTI- Perspective buyers need to be careful.   http://jagograhak.blogspot.in/2014/07/emi-free-car-pvt-ltd-has-not-g...

A copy of the complaint on illegal charging of VAT on discount sales by SRS Parivar                                                                                                                                 Dt. 20/08/2014 SRS Value Bazaar (a unit of SRS Ltd.) SRS Multiplex City Centre, Sector-12, Faridabad (NCR Delhi)-121007 Sub: Illegal c...

Value Added Services (VAS) – Unethical Trade Practices of activation and renewal without seeking subscriber’s consent - Is it not the Anti-consumer Practices by the Telecom Service Providers? The Telecom Industry has grown over a period. With growth of telecom industry, the problem being faced by the subscribers also have increased with newer and newer problems. The total number of mobile subscribers is estimated to be about 90 crores. More than 96% of the mobile subscribers are in the category of prepaid connection. More than 70% of the subscribers belong to under privileged class of society.            One of the unethical practices being followed by the telecom service provider is the activation of certain Value Added Services (chargeable) without seeking the subscribers consent. As per TRAI Regulations, the Telecom Service Providers are prohibited from activation of any Value Added Services (VAS) which is on a ...