Dear Friends, It is seen that we do compromise with quality of services that we are entitled after purchase of products and services aur chalta hai waali policy apnaatey hain. This further degrades the services and mopping up huge business margins by the service providers. When we pay full price for the product and services, why should we accept any deficiency in services. On the one side we alwayz compare ourselves with American Customers who do not shy with complaining even on small matters and hence service providers do take care at every step to ensure that they do not violate any service benchmark. Cant we enforce in India when we have been empowered by Consumer Protection Act 1986. Even Govt. of India want to help consumers to create an empowerment which can be achieved only and only through individual consumer getting empowered.
Following States Governments with a financial support from Govt. of India have setup consumer helpline in their States to advise, guide and information to seek redressal to the consumer grievances. These services are absolutely free and even most of the telephone lines are toll free. The States are:
States T.No.
Gujarat 1800-233-0222
Tamilnadu 1800-345-6760
Madhya Pradesh 155343
Rajasthan 1800-180-6030
Maharashtra 1800-22-2262
Orissa 1800-345-6724
Bihar 1800-345-6188
Ab jabkee Govt. of India ne en States Govt. ke thru States mein helpline set up kee hai to consumers ko ess ka fayda uthaana hai. Ab to Jaago consumer bhaai. Humko yeh ensure karna hai kee jo bhi company business mein hai ya to woh achie service dey ya phir apna business band karey. Apne Adhikaron ka paryog karo.. Baaki States ke consumers ko niraasha nahin honee chahiyee kyonki jalad hee baaki states mein bhi consumer helpline setup karne ke liye Govt. of India ne ya to funds provide kar diye hain ya karney jaa rahi hai. Consumer advisors sirf ek phone kee hee doori pad to hain jinko aap kissi bhi working day mein working hours mein contact kar saktey hain.
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