Grahakjago (S.K.Virmani)©

Why Indian Railways considering charging of insurance premium from passengers? It seems Indian Railways is considering introduction of a nominal fee for covering the risks against accidents and luggage. If we look at the past statistics, most of the accidents and stealing of luggage of passengers is due to the inefficiency of the railways. To an estimate, more than 80% of the accidents are occuring because of human failure. Similar is the view about luggage being stolen. The railways need to ensure that the travel by unathorised passengers (main cause of the stealing of luggage) do not travel in the reserved coaches. TTE has been failing in their duties to check on such lapses, the prominent being from the angle of corruption. Number of supporters of the present Government are making grounds for charging of nominal fee of Rs. 2/- per passenger as insurance premium to cover for such risks. Now the question comes as to why the passenger be made to pay for insurance premium. I...

Complaint on alleged Deceptive Trade Practices of BSES Rajdhani Power Ltd. An article titled "Whether Electricity DISCOMs in Delhi adapting to Unethical Business Practices?" was posted on this blog on 15th July 2016. A consumer has reported about the unethical business practices of BSES Rajdhani Power Ltd. (BRPL) resulting into financial loss due to excess billing amounting to Rs. 965/-. He was advised to raise the complaint before the company i.e BRPL. However, the consumer did not get any response.  However, the DISCOM reported their version against a tweet duly tagged to BSES. The response received from the DISCOM was analysed and found that the DISCOM is violating the regulations of Delhi Electricity Regulatory Commission (DERC) on billing and since the bills are raised through the software, it is expected that all the consumers are being issued bills in violation of regulations of DERC. All the affected consumers irrespective of the amount (whether it is Rs....

Whether Electricity DISCOMs in Delhi adapting to Unethical Business Practices and why there is a silence by Delhi Government? The electricity in Delhi is being distributed to the consumers by: 1. BSES Rajdhani Power Ltd. 2. BSES Yamuna Power Ltd and  BSES Rajdhani Power Ltd- Sample Bill 3. Tata Power Delhi Distribution Ltd All these distribution companies are called prominently as DISCOMs. The DISCOMs are the first interface directly with the last mile stone i.e Consumer and these distribution companies are required to adhere to the regulations as laid down under Electricity Act, 2003. The distribution of electricity in the region of Delhi is being regulated by Delhi Electricity Regulatory Commission (DERC). DERC frames the regulations through a process of consultation and open house discussions with an objective to keep the interest of the Consumers as utmost and ensures that these regulations are implemented.  Delhi has elected a Government which fought...