Grahakjago (S.K.Virmani)©

I have brought out an article titled "whether the Electricity DISCOMs in Delhi adapting to unethical business practices?" , the link of which is given below: http://skvirmani-jagograhak.blogspot.in/2016/07/whether-electricity-discoms-in-delhi.html While the issue has already been brought to the notice of Delhi Electricity Regulatory Commission and Ministry of Power of Govt. of Delhi, it is advised that all consumers of electricity in Delhi write a complaint by email to their respective DISCOM to flood their office with complaints. Even though the email ids are required to be stated in the back side of the electricity bills, for ready reference I am giving below the email IDs of the respective company where the complaint as per template given below can be mailed.                  DISCOM                                 ...

Why Indian Railways considering charging of insurance premium from passengers? It seems Indian Railways is considering introduction of a nominal fee for covering the risks against accidents and luggage. If we look at the past statistics, most of the accidents and stealing of luggage of passengers is due to the inefficiency of the railways. To an estimate, more than 80% of the accidents are occuring because of human failure. Similar is the view about luggage being stolen. The railways need to ensure that the travel by unathorised passengers (main cause of the stealing of luggage) do not travel in the reserved coaches. TTE has been failing in their duties to check on such lapses, the prominent being from the angle of corruption. Number of supporters of the present Government are making grounds for charging of nominal fee of Rs. 2/- per passenger as insurance premium to cover for such risks. Now the question comes as to why the passenger be made to pay for insurance premium. I...

Complaint on alleged Deceptive Trade Practices of BSES Rajdhani Power Ltd. An article titled "Whether Electricity DISCOMs in Delhi adapting to Unethical Business Practices?" was posted on this blog on 15th July 2016. A consumer has reported about the unethical business practices of BSES Rajdhani Power Ltd. (BRPL) resulting into financial loss due to excess billing amounting to Rs. 965/-. He was advised to raise the complaint before the company i.e BRPL. However, the consumer did not get any response.  However, the DISCOM reported their version against a tweet duly tagged to BSES. The response received from the DISCOM was analysed and found that the DISCOM is violating the regulations of Delhi Electricity Regulatory Commission (DERC) on billing and since the bills are raised through the software, it is expected that all the consumers are being issued bills in violation of regulations of DERC. All the affected consumers irrespective of the amount (whether it is Rs....

Whether Electricity DISCOMs in Delhi adapting to Unethical Business Practices and why there is a silence by Delhi Government? The electricity in Delhi is being distributed to the consumers by: 1. BSES Rajdhani Power Ltd. 2. BSES Yamuna Power Ltd and  BSES Rajdhani Power Ltd- Sample Bill 3. Tata Power Delhi Distribution Ltd All these distribution companies are called prominently as DISCOMs. The DISCOMs are the first interface directly with the last mile stone i.e Consumer and these distribution companies are required to adhere to the regulations as laid down under Electricity Act, 2003. The distribution of electricity in the region of Delhi is being regulated by Delhi Electricity Regulatory Commission (DERC). DERC frames the regulations through a process of consultation and open house discussions with an objective to keep the interest of the Consumers as utmost and ensures that these regulations are implemented.  Delhi has elected a Government which fought...

Why should DHBVN charge additional amount for making online payment/application for new connection?  Recently a news report was published in Navbharat Faridabad Times dtd. 13/06/2016 reporting that DHBVN (Dakshin Haryana Bijli Vitran Nigam) would be charging an additional amount of Rs. 50/- per application for online application for getting electricity connection. DHBVN has also been charging additional amount for making online payment of their electricity bills.  The author is of the opinion that such charging of additional amount as surcharge for onine application for electricity connection and online payment for electricity bills is ant-consumer practices as : 1. Online application reduces cost of service provider i.e DHBVN on account of stationary, engagement of manpower for interfacing with the consumer, data entry in computerising the application received besides stress on space and resources that may be due to personal visits of the applicant in case of ...

Submit application form for new connection/ load extension /change in ownership duly filled in with all details to the concerned official either in person or by speed / registered post.  Submit proper documents/ records to prove the legal ownership of the premises for which the electricity supply is required. In case you are tenant, produce evidence for lawful occupation of the premises. Get all the wiring job done by licensed electrical contractor. Use only standard ISI wires and wiring accessories of adequate Capacity and of good quality for the electrical wiring in the premises and also use only effectively earthed thin pin sockets for connecting all the appliances and provide proper earth. Secure electrical connection through use of proper rated Mini Circuit Breakers (MCBs) Pay security deposit and service connection charges before the specified date to avoid cancellation of the application on hearing from the department. Ensure that the licensed electrical wiring c...