Whether TRAI is protecting consumers or the telecom companies?
This post is specially meant for prepaid mobile users as these category of consumers are prone to cheating by telecom service providers. Telecom companies has lot of schemes, special tariff vouchures value additional services and lure these consumers to subscribe such services initially and then put such services on Auto Renewal with a condition that those who dont want should get it deactivated through a process. Are you sitting for such jobs only to waste your time for deactivation. Should it not be other way round i.e the customer who want it again and again should get it activated. Should not a option be given that whether you want to get it activated or deactivated by yes or no. The regulatory authority in the case of telecom services is Telecom Regulatory Authority of India shortly called as TRAI. TRAI has mandate "to protect the interest of consumers". In fact TRAI practically looks after the interest of telecom companies. It is a fact that there are close to 90 crore ...