Grahakjago (S.K.Virmani)©

As earlier brought out that the telecom services in India are regulated by Telecom Authority of India (TRAI) who are laying down the benchmark of the services. As per the regulation, the telephone connection can not remain unfunctional for more than 3 working days. If it remains dead for more than 3 days of lodging your complaint, the companies have been mandated to provide rental rebate as penalty. It is prescribed as below: 1. Connection not working for more than 3 days but less than 7 days  :  7 days rental rebate 2. Connection not working for more than 7 days but less than 15 days:  15 days rental rebate 3. Connection not working for more than 15 days                               :  30 days rental rebate All customers are advised to ensure that rental rebate as per above is provided...

The telecom industry in India is regulated by Telecom Regulatory Authority of India. Besides several corporates Telecom Service Providers, two PSUs namely BSNL and MTNL are also providing telecom services. There have been several violations by the telecom companies and PSU has also been added in the list of violators. If the PSU has also startedons violating regulations of the Govt., the regulators should get awakened. BSNL has recently came out with an advertisement announcing a scheme of the free mobile connection with BSNL landline subscribers, the salient features have been: 1. Free call between landline and the mobile (absolutely free) 2. Rs. 0.20 per minute call between one selected BSNL local number and the mobile. Faridabad falls under the service areas of BSNL and this scheme has also been advertised in Faridabad. Surprisingly the mobile connection of BSNL comes under Roaming as soon as the subscribers enters Faridabad in his home town and hence all c...