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Thursday, November 22, 2012

Rs. 15 Lakhs damages imposed on Bank for Leakage of bank account information



Rs. 15 Lakhs damages imposed on Bank for Leakage of bank account information

Citi Bank has been ordered by State Commission, Delhi to pay Rs. 15,00,000/- to the customer as damages for leaking his bank account information. The complainant has complained that his statement of account has been un-authorisedly and illegally leaked by the bank officials by supplying copies of the statements to a third party which his opposite party produced in the civil court at Delhi in a private dispute pending against him.
The Bank maintained that statements in question filed by the complainant are on a plain paper while the bank usually furnishes such statement of accounts on their official stationary.
                Commission observed that in any case, the copies of account of the complainant were produced before the Civil Court; such accounts are universally treated as confidential account and are not supposed to be supplied to any one without prior approval of the account holder. The availability of said account to the third party, which subscribed it in the Civil Court, is therefore a flagrant violation of confidential relationship between a bank and a customer and is a betrayal of trust.
                Commission after taking all factors into consideration fixed the amount of Rs. 15,00,000/- as compensation to be paid to complainant.

6 comments:

  1. "betrayal of trust" - That's the right one.

    ReplyDelete
  2. Dear Sir I have a similar case but the party is Axis Bank Kindly guide me ........I have just sent them One Notice about the leak of my account.....They gave bank statements illegally to third party & they produce the same as it is in the court................Please guide me what should i Do..
    Puneet
    puneetvchoppra@gmail.com
    9896889200
    9813700333

    ReplyDelete
    Replies
    1. There are two ways. One is to file a case in the consumer forum and seek compensation from the bank. The other way would be to lodge an FIR against the bank and the person who has used the statement. Nevertheless it is also case u/s 406 IPC,

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  3. Sir Please provide me copy of this judgement

    ReplyDelete
    Replies
    1. Dear Mr. Puneet, I have posted full judgement on my post on 12/10/2013

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