Saturday, February 4, 2012

I have found answer to why traffic jam in Delhi. Do you?

I was passing through Badarpur situated in the capital of India on 4th Feb 2012 when I found above vehicles being driven in opposite carriageway and causing traffic jams without bothering inconvenience to other road users and took snaps which I thought I will share with concerned agencies being stakeholders for a betterment. I am a frequent user of the above road. I have been facing through severe traffic jams and have been posting on the facebook of Delhi Traffic Police and also Mr. Satyendra Garg, Joint Commissioner of Police (Traffic) for the past six months or so. I was always wondering why traffic police is not able to control the traffic jam in the capital of India despite such an abled Jt. Commissioner of Police. I used to receive comments that "Local Area Officer has been informed". However, no respite to the public vows.

I was further surprised when I received a comment on 4th Feb 2012 which is quoted below:

Delhi Traffic Police Thanks, this type of offense is prosecuted on the spot only.

It is worth appreciating that it is not possible for the police personnel to be present every place throughout  and hence such violations if the authorities are helpless..

As far as me is concerned I feel that the snaps were quite clear showing violations. In case the vehicle would have been a personnel vehicle, the traffic police would have shooted a challan at his address. But the vehicle is a public good carrier and as per my experience the jams at this point were being created by public carriers such as Gramin Sewa, Autos, Cycle Rickshaws, Buses, Trucks etc. and the comment of the traffic police as reproduced above seems to have clarified my wondering as to why Traffic Police of capital of India could not control traffic jams in the capital of Delhi. Needless to mention that such vehicles may be  the major violators of traffic rules at various redlights junctions without getting challaned

Non-credit of cheque in PPF Account amounting to loss of interest for one month

As per PPF Act, the subscribers of PPF are entitled for interest on the balance amount between 5th and last working day. It implies that any amount deposited by the subscribers on or before 5th of the month would carry a interest for that particular month.

Earlier the date of deposit of the cheque in the post office or bank was considered the date of credit to the PPF account. However, Ministry of Finance, Govt. of India last year changed the criteria and the date of actual clearing was made the date of crediting the subscribers account. 

A customer has PPF account in Post Office at New Delhi and he deposited a cheque in the post office on 2nd April 2011. Due to lethargic attitude of the post office or may be a malafide intention, the cheque was presented late by the post office and the credit to the subscribers account was afforded on 7th April 2011 which means that the subscriber was denied interest for the period of April 2011 and this interest was amounting to Rs. 375/-. As per banking guidelines and even the supreme court ruling, the customers account are to be credited either on the same day or at best the next working day.

We advised the subscriber to take up the issue with the Postal Department through a complaint for which all help was extended even to the extent of drafting. A simple complaint directed at the concerned desk and one reminder ensured crediting of the account with value dating of 5th April 2011 instead of 7th April 2011 and all this took about two weeks time involving one complaint and a reminder through email only but directed to the concerned desk only. Post office also confirmed through an email rectifying the date of crediting the account.

Is it not simple? Why we should not use electronic technology for complaints which is totally free ensuring reaching at concerned desk immediately? Why should we pay for the lethargic attitude of the officials and staff no matter how small is the level? Is it not going to create sensitivity among the Government Departments? What you need is only the entitlements and a direction to reach concerned desk. Please ensure your rights are protected!!!!!!!!!!!