Saturday, December 22, 2012

Dont you desire that women should get respect and justice?

Kya aap sab yeh nahin chahengey kee sabhie insaanon ko justice miley!!!But aap yeh toh nahin chahenge kee kissi innocent insaan ko sazaa miley??

Abhie 16 December 2012 ko jo rape ka case hua hai usney insaaniyat ko hee khatam kar diya hai.. Wmen key khilaaf koi bhi jurm / julam hota hai toh uskey khilaaf accused ko saza milney chahiyeey.

Jara,  unn women kee bhi sochiye jinkey beton ko yahee women false cases mein fansaa detey hain ... unn women kee socho jinkey brothers ko false cases mein fansaa diya jaata hai ... Sirf essliye kee Paisa extort karna hai... Kya yeh women nahin hai ... Kya enn womens ko justice nahin chahiyee jinko sirf ek false case key dum pey hee police aur judicial system money extortion pey lag jaata hai.

So we demand justice for all.... Women are women, girl is a girl whether she is a mother or a beloved sister... she also loves her son.. she also loves her brother....

Crime is a crime ..... Woman is a Woman, Girl is a Girl....

Make Gender Neutral Laws ... Stop Corruption in Police and Legal System ....

!!!Equal Punishment to the Criminal and the false complainant whosoever he or she is, be it a man, woman, police or anyone!!!

Thursday, December 20, 2012

Kahin aap ko aisa message toh nahin mila aur kahin aapne esko response toh nahin kiya???

Kahin aap ko aisa message toh nahin mila aur kahin aapne esko response toh nahin kiya???
The following message have started appearing in the inbox of your mail. Since Income Tax department does not have policy of sending such messages, I have my own reasons to believe that such messages are with fraudlent intention and need not be responded. It could hack your mail box, computer data or even your confidential details. Such messages need Please report such messages as "spam"

Dear Valued Taxpayer,

We have reviewed your tax fiscal payment for previous years and have resolved that you are qualified for the end of year refund settlement of the sum of 36,120.25 INR which is your accumulated tax excesses. Please submit a tax refund request and allow us to process it within 7(seven) working days. 

To submit a request CLICK HERE 

We appreciate taking the time to learn about our tax refund. It's one more way Income tax department can make your tax payment experience better. 
Endeavor to fill in your Information correctly,to enable us make refund to your account without any delay. 

Refund can be delayed for some reasons: 

  • Applying after deadline of notification.
  • Submitting incorrect account information.
Tax Refund Department
Department of revenue, 
Ministry of finance, India.

Wednesday, December 19, 2012

Why any person will oppose strictest of the stricter punishment to the Rapist?

Why any person will oppose strictest of the stricter punishment to the Rapist in a fastest of the faster track courts?

As per the reports appearing in various media including electronic media, a 23 year old girl has been raped in Delhi the capital of India in a moving bus on 16th December 2012. The girl and her male friend were beaten mercilessly and thrown out from the moving bus after stripping them off their cloths. No doubt such incidents are shocking and are shameful for any society and need to be condemned ensuring punishment to the culprits. The debate in the Parliament for making strictest of the stricter laws is just going on. We also agree that there should be the strictest of the stricter laws so that such incidences are brought to the level of ZERO. 

Many people including political fraternity are demanding strict punishment to the extent of "hanging till death". Ram Jethmalani also demanding such punishment. Kasab was seen live on electronic media killing so many innocent people and could not be hanged. His so called hanging itself is mysterious having so many questions So the statement of Ram Jethmalani is a laughing stock. God knows the culprits which in this cases are bus drivers and his accomplishes may turn out to be a Dalit and then Mayawati may seek their protection in the same Parliament by threatening withdrawl of the support from UPA Government.. So let the public be not befooled by such Parliamentarians with crocodile tears. The recent allegations of corruption against Ministers, MPs, and other political leaders and then no action by the political fraternity speaks itself in a silent mode. They have proven to be the best persons to man the fastsest of the faster track court (they could also be given dual charges of being an Investigating Officer also) as they were able to investigate and give decision immediately on the charges of corruption against political fraternity. Kissi Mantri ko kissi politician ko ya kissi party ko  blackmail karna hai ya political support lena hai toh woh apnee beti ko kahega kee tum eskey ya eskay betey ke against rape kee complaint kardo bus support bhaaga bhaaga aayega!!!
After all India's political system is expert in Jugaad Technology!!

We also agree whatever the strict norms could be taken out of English dictionary may be included. Let there be fastest of the faster track court and let 15 days period be specified for the punishment to be awarded and 15 days period should start from the time the accused has been identified and arrested. However before such laws are enacted the following need to be kept in view: 

1. One can recall an incidence of RAPE reported in the Media (News24) few months back alleging a rape in Mahagun Mall, near Delhi. It turned out to be a money extortion game. News 24 channel tried to increase its TRP for about 3 hrs by sensationalizing the coverage and the moment it was found out that girl complained as she was interested in extorting money, News 24 channel was not visible thereafter. Ideally the News 24 channel should have regretted for an out of proportion coverage.
2. Many cases reported later on  have been found false.
3. The abuse of Domestic Violence Act  has been established. 98% cases being reported are being classified as false cases. But there is no respite to these 300% falsely implicated persons (on an average three to four persons are named in such cases). These 300% persons falsely implicated do contain the list of women (being mother and sister of the husband) have to undergo a stage of mental traumatic period ranging from three years to may be as long as 10 years of their life facing many uneducated and uncivilized police personnel besides clerks and wrath of judicial officers in additional to a heavy stake of finances in litigation. 
4. Many wives are even complaining that they have been raped by their husband. The false complaint of DV and rape by the wives in no better terms could be termed as "Legal extortion" and such terms have been used by even Supreme Court of India.
5. All cases of successful mediation by the Mediators are ending up into payment by the husband and his family. The family Courts and the Legal Service Authorities, Police and other agencies are not feeling comfortable even in furnishing the details under RTI Act 2005 about the amount involved in payment to wife and her family in such cases. The mediators, family courts only talk of the amount to be paid by the husband and his family to the wife and her family. Various new technologies are being invented by all stakeholders to extort such money. The list of stakeholders in big.
6. Case of Nisha Sharma in Ghaziabad turned out to be a false after so many years of litigation but who has thought of compensating that boy and his family who were traumatized for so many years. 
Since Nisha Sharma was not punished for false allegations more such cases having similar allegations have been reported only within last two three days. Chaliye Nisha Sharma kee punishment chodiye, uss boy kee jindagi ka jo loss hua hai who on this earth or may be Universe can compensate? I think no one!!!!
7. Recent statement of Haryana Minister with respect to the rape cases in Haryana is also a testimony of false allegations in number (majority) of the cases.

Nevertheless despite 98% false cases of Domestic Violence and numerous false cases of rape we also demand for a strictest of the stricter punishment in fastest of the faster track courts provided ...............................................

We will therefore welcome Any Act to include strictest of stricter punishment to the accused of rape and domestic violence with only one line  demand that the same level of punishment would be made applicable to the complainant if the complaint turns out to be a false. Let strictest of the stricter punishment be as "hanging till death" or chopping off their genitals in public view. The same level of the punishment should be made applicable for all other stake holders (be it police wallah, laboratory, or the court) abusing the law process. Why only the rape cases, let provision be made to punish the guilty (husband or wife or their family members) in cases of Domestic Violence, Matrimonial disputes too and that too within a period of 3 months or so. It is well considered that once a complaint has been made to the police in whatever state of mind of the complainant and whether the complaint is genuine or fake, the couple cannot stay together in a normal way then why not grant Divorce immediately on filing a case/complaint. Let fastest of the faster track court be established immediately with ZERO TOLERANCE ABUSED IMPLEMENTATION

(The Hon'able electorate of this vast country may kindly note that whatever is being debated in the Parliament is only the Vote Bank politics and everyone seems to be trying to take mileage out of the incident)

Thursday, December 13, 2012

जब रेस्टोरेन्ट वाला सर्विस चार्ज बिल में लगाता है तो फिर आप टिप क्यों दें ।

जब रेस्टोरेन्ट वाला सर्विस चार्ज बिल में लगाता है तो फिर आप टिप क्यों दें

क्या आप रेस्टोरंट में खाना खाने के बाद उसका बिल ध्यान से देखतें है या सिर्फ आप उस बिल का भुगतान बिना देखे कर देते हैं और उपर से कुछ रुपये वेटर को टिप के तौर पे दे देते हैं।
अगर आप बिल ध्यान से देखेंगे तो आपको पता चलेगा कि रेस्टोरेन्ट वाले ने तो उस में सर्विस चार्ज के रूप में पहले ही कुछ रकम डाल दी है यह सामान्यता 5 से 10% तक हो सकती है। ये जो 5 से 10% तक की रकम जो सर्विस चार्ज के रूप में दिखाई गयी है वो एक किस्म का टिप ही तो है जो आप आमतौर में रेस्टोरेन्ट के वेटर को देते हैं । जब आपके बिल में पहले ही सर्विस चार्ज लगा दिया गया है तो फिर दुबारा से टिप क्यों ? यह भी हो सकता है कि वेटर आपको यह कहे कि जो सर्विस चार्ज लगाया है वह तो सरकार के पास टैक्स के रूप में जाता है। यह ध्यान रहे कि सर्विस चार्ज और सर्विस टैक्स दो अलग-  अलग हैं। सर्विस चार्ज टिप के रूप में है और सर्विस टैक्स एक टैक्स है जो सरकारी खजाने में जाता है। सर्विस चार्ज जो कि टिप के रूप में है वो सर्विस करने वाले रेस्टोरंट कर्मचारियों में बाँटा जाता है।

Is Media discharging its responsibilities?? We need to be cautious in buying property and food items!!

Is Media discharging its responsibilities?? The perspective buyers of property and food items in Faridabad are advised to take necessary precaution!!!!!!

Placed below are two news reports appeared in Navbharat Times on 10th and 12th December 2012. When some one has been cheated or someone is cheating, our responsibility is to inform others so that others should not fall prey to such unethical business practices.

It would have been much appreciated has the news reported should also have published the name of the builder who were cheating the buyers and in the second  report, the samples of food items (sweets) were taken almost two months back and during this two months which includes major Hindu Festivals lot many customers might have purchased and consumed such an adulterated food items. Initially the Government failed to discharge its responsibilities in cautioning the people not to buy the items and then now the media as well as Government has not brought out the names so that the customers at least now should not buy the food items from those shops whose samples have been failed and those builders who are cheating the public. I expect someone reading the blog and having information will intimate the same for a wider dissemination to the public in the interest of public.

Saturday, December 8, 2012

Kahin aap ko aisa koi message aapke mobile pe toh nahin aata?

If you are getting such SMS on your mobile? Do not respond to such messages!!!
As per TRAI regulations, the telecom companies are not allowed to activate any value added service (VAS) on your mobile without seeking your explicit consent. If any of the service which is chargeable is activated without your explicit consent, the companies are required to refund double the amount deducted from your prepaid balance.Such problems are prominent only in prepaid mobile connection.

In the past the companies were in the habit of activating such service on their own and deducting the amount from subscriber's prepaid balance. The customer who were able to raise their complaints, were getting refund. We demanded that the amount of refund should at least be10 times of the deducted amount so that the companies should think 10 times before activating any service without seeking customer's consent. TRAI brought out a regulation that the companies will have to refund double the amount of what has been deducted unauthorized and that too within 24 hrs. of the complaint. We were expecting that the companies now will be disciplined. But as usual the companies will keep on finding some or the other way to try to increase their business even if that is the unethical way of doing or in a misleading manner.

Now a days the messages somewhat similar to as given below has started landing on to your mobile:

"Dear User appka khel khel mein service ka trial aaj khatam ho raha hai. service ka nonstop maza lene ke liye 5433405 toll free dial kare"

It is advised that in case you are not interested to subscribing the value added service, do not respond to such messages. The subscribers who would respond to such message on the informed number, it will be presumed by the companies that you have consented and money would be deducted even though you might be tempting to tell them not to subscribe. It is better to delete such messages.

Friday, December 7, 2012

Have you ever purchased Micromax mobile and are you satisfied with their after sales service?

Have you ever purchased Micromax mobile and are you satisfied with their after sales service?
One of the consumer has purchased a Micromax mobile model A78 through e-shopping during July 2012. The consumer has a problem from the day one. The charger was defective on its receiving the box. Nothing done by the service provider despite several complaints.

His woes did not end here. After few days, the mobile instrument itself stopped functioning. He went to a service centre at Lajpat Nagar, Delhi after taking details of service centres from their website. The service centre informed him that they do not repair smart phone. Now first question is why the company web-site do not have such details. Anyhow he was diverted to a service centre at Kalkaji, New Delhi who created a job sheet No. SALDL003R3794 dtd. 20/11/2011. The mobile phone is yet to be made functional. The service centre says a part has to come from the company. The complaint was escalated to the company three times and their responses are reproduced below:

on 30th November 2012:

"Thank you for your Email, We would like to apologize for the inconvenience caused to you, and we are escalating your details to the Escalation team and they will revert to you as soon as possible.     

For any further Assistance and Query you can contact us on the Customer Support & number given below:


You can also log onto our website for information

Assuring you with best of our services and we value your association with us."

on 3rd December 2012:

"Thank you for your Email, We would like to apologize for the inconvenience caused to you, due to the delay in servicing your product.
  We have escalated your case to the concerned team on priority basis , so we request you to kindly cooperate with us in this matter and you will be receiving resolution from us soon.

For any further Assistance you can log onto our website and contact us on customer care number:011-44770044

Assuring you with best of our services and we value your association with us."

on 5th December 2012:

"Dear Valued Customer,

"Thank you for your Email, we apologize for the delay in updating the service support status of your Case. Please be assured that our team is working on the same. We would get back to you with the exact status shortly.

We thank you for your patience.

For any further Assistance you can log onto our website and contact us on customer care number:011-44770044

Assuring you with best of our services and we value your association with us."

These responses did not come on their own through any pro-active approach of their staff but have been responded to the complaint escalations three times. The company telephone number given above does not gets picked up. Now the question is if the company has such a poor after sales service why the customer should think of buying such a product.  The number of days that have elapsed from the date of handing over the set to the service centre is already 18 days. The service centre still do not have any commitment as to when the set would be ready for delivery. The email responses are stereotype and the content seems to be not reflecting the service policy. The set could not function even for a month from the date of its purchase which was purchased during July 2012 i.e one month out of 5 months ownership.  Is that the company's benchmark of service standard? Or the company is irresponsible towards the consumers after selling their product. The non-availability of the part can not be excuse for such a poor service.

While I am assisting the consumer to get redressal to the complaint and even if any assistance is required to take up his case with the consumer forum will be done, meanwhile the perspective consumers who wish to buy Micromax brand mobile phone may please consider their decision in the light of the experience and specially if I go through the facebook find many consumers suffering from their after sales service. We equally believe that Consumer forum is not the solution to get the redressal and we in the first instance believe to get a redrssal from the company itself. However, if need is there one should not hesitate in taking up legal remedies.

Sunday, December 2, 2012

Have you ever been denied to board the flight despite confirmed booking?

Denied boarding despite confirmed ticket entitles compensation not only for the monetary loss or injury suffered by the complainant but also for injustice suffered by the consumer
District Consumer Disputes Redressal Forum-I, UT Chandigarh (for short the ‘District Forum’) in complaint case No. 603 of 2010 of Lata Sikri vs. Kingfisher Airlines for deficiency in service on the part of the petitioner-Airlines in not issuing the boarding pass to her on a Delhi-Hyderabad flight for which the complainant held confirmed / OK ticket partly allowed the complaint of the complainant with the following directions:

 “From the above detailed analysis of the entire case, we are of the considered opinion that the complaint must succeed.  So, we accept the complaint and decide the same in favour of the complainant and against the Ops.  The Ops are directed to issue a complementary return ticket to the complainant (as agreed), on any domestic flights operated by them.  Ops are further directed to pay Rs. 30,000/- to the complainant, jointly and severally, towards compensation for physical harassment, as well as mental agony caused to her, along with Rs. 10,000/-  as costs of litigation.  This order be complied with by the Ops, which one month, from the date of receipt of its copy, failing which, they shall pay the awarded amount along with penal interest @ 12% per annum from the date of filing of present complaint i.e. 04.10.2010, till the date of realization, apart from cost of litigation i.e. Rs. 10,000/-.”
“The main deficiency alleged by the complainant was that despite she having confirmed/OK ticket for a flight No. IT-802 scheduled to leave Delhi at 0925 hours and arrive at Hyderabad at 1135 hours, she was denied the boarding pass although other male member of the group were accommodated in the said flight.  After several hours, she was put on the flight of another Airlines viz. Spice Jet, which left Delhi around 1530 hours and reached Hyderabad late in the evening, as a result of which she could reach the ultimate destination Bihar on the following day at about 130 hours.  She being a woman remained apprehensive throughout the journey on flight as well as by road which caused her great mental torture and physical harassment.  It would appear that once the grievance was brought to the notice of the petitioner-Airlines, they as an act of remorse/goodwill gesture, offered her complementary return ticket on any domestic flight, which she declined  to accept and then filed the complaint.  The complaint was resisted by the petitioner-Airlines not disputing the above facts but they claim that there was no deficiency in service on their part and explained that complainant was denied boarding pass for the scheduled flight on the ground of over-booking of the flight.”
State Consumer Dispute Redressal Commission, Union Territory Chandigarh in First Appeal No. 293 of 2011, Kingfisher Airlines Ltd.  Upheld the award given by District Consumer Disputes Redressal Forum. Kingfisher Airlines Limited preferred REVISION PETITION NO. 27 OF 2012 before National Consumer Disputes Redressal Commission. National Commission in their judgment on 11th October 2012 dismissed the revision petition and stated that:
 The word ‘compensation’ is again of very wide connotation.  It has not been defined in the Act.  According to dictionary it means, ‘compensating or being compensated; thing given as recompense;.  In legal sense it may constitute actual loss or expected loss and may extend to physical, mental or even emotional suffering, insult or injury or loss.  Therefore, when the Commission has been vested with the jurisdiction to award value of goods or service and compensation it has to be construed widely enabling the Commission to determine compensation for any loss or damage suffered by a consumer which in law is otherwise included in wide meaning of compensation.  The provision in our opinion enables a consumer to claim and empowers the Commission to redress any injustice done to him.  The Commission or the Forum in the Act is thus entitled to award not only value of the goods or services but also compensate a consumer for injustice suffered by him.”
From the above, it is evident that the consumer fora are well within its rights to award compensation not only for the monetary loss or injury suffered by the complainant but also for injustice suffered by the consumer.  In the case in hand, going by the entirety of the facts and circumstances, we find that the fora below have done no wrong in awarding a compensation of Rs. 30,000/- to the respondent-complainant for the mental agony and harassment faced by her, besides, the return domestic ticket, which was offered by the petitioner-Airlines itself to the complainant in the very beginning