Sunday, June 10, 2018

Could there be possibility of corruption involved in appointments of Senior Residents in Medical Hospitals in Delhi

Could there be possibility of corruption involved in appointments of Senior Residents in Medical Hospitals in Delhi

While all of us do talk on corruption, poor medical facilities, expensive medical treatment etc., there is another area which possibly is being ignored is the appointment of medical fraternity to serve the Government Hospitals specially in Delhi. While the Government of Delhi seems to be working very hard for improving medical services in Delhi, it seems to be either ignoring the possibility of corruption in the appointments of the Doctors in the Hospitals or not addressing the issue if known to the authorities.

The present AAP-led Delhi government came to power, hinging primarily on their promise to end corruption, bring in transparency in government functioning and thus change the way of politics. “Hum Rajneeti badalne aaye hain” was one of the popular slogans of the time. Healthcare initiatives have so far included free medicines and tests, reigning in private sector by forcing them to reduce costs, and implementing a DAK scheme to ensure speedy surgeries in private hospitals at the cost of taxpayer. What surprises me, however, is that there is absolute silence when one talk about transparency in appointment of government doctors. There is rampant nepotism and corruption in these appointments and it is something that is very well-known within the medical community. There is feedback on the subject from the talks with medical fraternity. It is generally observed that while the Governments have all been talking about shortage of Doctors when we all do talk about poor medical facilities in Government Hospitals, there also seems to be number of Doctors appearing for interview as and when even a single vacancy is notified. Both seems to be contradictory either there is a shortage of Doctors or there is a shortage in the job vacancies. Number of messages on social media remains inattentive.
Take for example, the senior resident doctors (SRs), who are the driving force of most of the government hospitals in Delhi. If one were to analyse all the senior resident appointments made in the hospitals, one would easily feel the corruption at play. Merit is, of course, not given any importance. You could have graduated and post-graduated from a top government college of the country, have a huge list of publications, awards, clinical skills and knowledge and yet fail to be selected. Interviews are advertised and held just for the sake of formality. “Jugaad” works. It could mean having your father as a doctor working in government or private sector, or a bureaucrat working in the government or having somebody who knows a Minister. Such people often “put in a word” for a particular candidate and ensure their selection. Money to obtain a post in the hospital is quite well known within the medical fraternity and the amount often runs into lakhs for a three-year Senior Residency post. It is hard to believe that such things might be  happening without the knowledge of the government. What then is the reason for AAP’s silence on the issue? Why have no steps been taken to bring transparency in the appointments? How would ill-trained doctors appointed by corruption provide good and skillful healthcare to patients? How would these doctors be empathetic towards the plight of patients? For the past two years, there have been talks heard on conducting centralized appointments for senior resident doctors in Delhi based on a written test. However, they are just talks and there seem to be no signs of any such thing happening in the near future. Will AAP finally wake up from the slumber? 

The post is being tagged to Aam Aadmi Party (AAP) and efforts would also be to send an email to Shri Arvind Kejriwal, Chief Minister, Delhi who has been dedicating himself for a corrupt free administration in Delhi.

Friday, May 25, 2018

National Anti-profiteering Authority - is it effective in handling complaints of profiteering

National Anti-profiteering Authority - is it really effective in handling complaints of profiteering
An article titled "Restaurant Industry- Whether GST leading to Profiteering" was published in this blog on 8th August 2017, the url of which is

The article was mailed to the National Anti-profiteering Authority as well as the same was also brought to their attention through social media of Local Circle Community. It seems no action has been taken as the Le-Chef Restaurant not only continuing the business of profiteering after implementation of GST but also now adapting to unethical business practices.

As analyzed in my article on 8th August 2017 in this blog, it was substantiated that the Restaurant in the name of GST, has increased the prices of various commodities as high as 39%. This increase in the prices despite reduction in the impact of the taxes, amounts to anti-profiteering in the name of implementation of GST w.e.f July 2017. Had the concerned authorities taken action under Anti-profiteering business, it would have stopped such practices. The latest experience encountered recently is being shared wherein the restaurant has not only increased the prices further but have also adapted to unethical business practices. 

The veg thaali was being sold at the price of Rs. 190/- with a discount of 15%, the net price being Rs. 161.50. The prices have now been increased to Rs. 201/- with a discount of 14.6%. The significance of 14.6% discount could not be understood.  Further, the Restaurant has supplied a gift saying it as Free Gift. Surprisingly, an amount of Rs. 10/- has been charged for this free gift. The term free gift has not been understood when it is charging an amount of Rs. 10/-. The free gift was a cup-shaped object displaying its name as "Le-Chef" with its contact number. It implied that it was for an advertisement of the restaurant. Charging of the amount for a free gift is not only misleading but also an unethical business practices. The same was informed to the restaurant manager in a telephonic conversation on 18th May 2018 wherein he was not able to convey as to why charging for free gift and also what compels to increase the price from Rs. 190/- to Rs. 201/-.

This article is being mailed to Le-Chef Restaurant as well as National Anti-Profiteering Authority

Friday, April 6, 2018

Petition- Airlines must charge only 20 percent of the airfare as cancellation charges

An article titled "Director General of Civil Aviation (DGCA) need to intervene and frame out policy on cancellation fee chargeable by the Airlines and to withdraw the practice of charging for preferential seat allocation"  was published in this blog on 13/03/2018. The link to the article is

Subsequent to the article, the same was posted to DGCA. A petition has also been created titled "Airlines must charge only 20 pct of ticket value as cancellation charges ". It is felt that we jointly have to raise our voice so that Govt. of India is compelled to intervene and frame a policy to restrict the cancellation fee not more than 20% of the air fare. The link to the petition is:

The citizens may like to contribute to the social justice as the issue is of public interest. The link can also be shared on various public domain like facebook, twitter so that the petition is signed by as many people as possible. The more the signatures, the more it will compel Govt. of India for fair business. 

Monday, March 19, 2018

Alleged unfair business practices of Retailers like Home Saaz, Lefestyle, Shoppers Stop, Pantaloons and others charging taxes on discounted sale price

Several posts have been written on this blog from 2014 onwards about unfair business practices of the retailers like Home Saaz, Lifestyle, Pantaloons, Shoppers Stop and others on charging of taxes on discounted sales prices. Some of the retailers have even been prosecuted but despite prosecution continue to carry out unfair business.  Recently on a complaint against Home Saaz about adoption of the similar practices, the Home Saaz was challaned for the same.

In a recent judgment on 06/02/2018, The Hon'able District Consumer Forum, Ludhiana in a complaint number No. 741 of 11.10.2017 of Mr. Brij Mohan, Chandigarh vs. The Mandhana Retail Ventures Limited, Being Human-Silver Arc. Gr.Floor, Store No.10, Gurdev Nagar, Near Arti Chowk, Firoz Road, Ludhiana-141001 has termed such practices as unfair trade practices and have imposed a cost of Rs. 4,000/- to be paid by the company to the consumer. A full judgement of the same is quoted below which can be used by the consumers who are being charged of such taxes on discounted sales:

"1. Complainant purchased one product bearing MRP of Rs.1779/- from Op because of given offer of 30% discount. After that discount, the price came to Rs.1259.30P, but by charging VAT @6.05% of amount of Rs.76.19P, amount of Rs.1335/- charged from the complainant. Charging of VAT on discounted price alleged to be an unfair trade practice and that is why, this complaint for seeking refund of excess charged VAT amount of Rs.76.19P along with compensation on account of mental and physical harassment of Rs.25,000/- and litigation expenses of Rs.15,000/-.

2. OP is ex-parte in this case.
3. Counsel for complainant in ex-parte evidence tendered affidavit Ex.CA of complainant along with documents Ex. C1 and Ex.C2 and thereafter, closed the evidence.
4. Written arguments not submitted, but oral arguments of counsel for complainant heard. Records gone through carefully.
5. Perusal of affidavit Ex.CA of complainant along with retail invoice Ex.C1 and tag on the product Ex.C2 shows as if the product purchased by the complainant was bearing MRP of Rs.1799/-(inclusive of all taxes). In retail invoice Ex.C1, it is mentioned as if the discount of Rs.549.70P given and VAT of amount of Rs.76.19P charged. As the VAT has been charged on discounted price, despite the fact that MRP was inclusive of all taxes and as such, OP adopted unfair trade practice, due to which, complainant suffered mental tension, agony and harassment, resulting in institution of this complaint by him.
6. As per law laid down in cases titled as M/s. Aero Club (Woodland) through its Manager vs. Rakesh Sharma, bearing Revision No.3477 of 2016 decided on 4.1.2017 by the Hon'ble National Consumer Disputes Redressal Commission, New Delhi and Ethnicity vs Heena Aggarwal-2017(1)CLT-621(Chandigarh State Consumer Disputes Redressal
Commission ), in case, discount on MRP is given under circumstance that MRP is inclusive of all taxes, then act of deliberately charging VAT and other taxes on price after discount is an unfair trade practice.
7. In view of adoption of unfair trade practice, complaint deserves to be allowed with direction to OP to refund the excess charged amount of Rs.76.19P with interest @6% per annum w.e.f. the date of purchase namely 29.6.2017 till payment.
8. Therefore, as a sequel to the above discussion, complaint allowed ex-parte in terms that OP will refund excess charged amount of Rs.76.19P(Rs.Seventy six & ps.nineteen only) with interest @6% per annum w.e.f. 29.06.2017 till payment. Compensation for mental harassment of
Rs.2,000/- (Rupees Two Thousand only) and litigation expenses of Rs.2,000/- (Rupees Two Thousand only) more allowed in favour of complainant and against OP. Payment of this amount of compensation and litigation expenses be made within 30 days from the date of receipt of copy of
order. Copies of order be supplied to parties free of costs as per rules."

Defacing the privatel properties by political parties in India

I am attaching a snap of the property at Sector 37 Faridabad, the wall of which has been defaced by Aam Aadmi Party on 18th March 2018 for an election rally in Hisar scheduled 25th March 2018.  As can be seen that even the house number got hidden due to defacing the wall.

The message was posted on facebook and twitter duly tagging the Chief Minister Delhi, Shri Arvind Kejriwal and Shri Sanjay Singh, MP. The same was also posted tagging Chief Minister Haryana. However, it is surprising that the politicians preferred to maintain silence.  Is it the way that Aam Aadmi Party (AAP) want to clean the system by defacing walls of the personal properties. Time to revisit the objectives. Hope Municipal Corporation of Faridabad would look into the issue.